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APA Citation

Kankaanpää, M., & Seristö, H. (2000). Development of services in industrial markets: A process driven by customer value. Helsingin kauppakorkeakoulu.

Chicago Style Citation

Kankaanpää, Miia, and Hannu Seristö. Development of Services in Industrial Markets: A Process Driven by Customer Value. Helsinki: Helsingin kauppakorkeakoulu, 2000.

MLA Citation

Kankaanpää, Miia, and Hannu Seristö. Development of Services in Industrial Markets: A Process Driven by Customer Value. Helsingin kauppakorkeakoulu, 2000.

Harvard Style Citation

Kankaanpää, M. & Seristö, H. 2000. Development of services in industrial markets: A process driven by customer value. Helsinki: Helsingin kauppakorkeakoulu.

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