Business process re-engineering & management journal (MCB University Press, 1995)
Title from article in HTML format (viewed Dec. 13, 2000).
Keywords: Industrial management : Periodicals; Reengineering (Management) : Periodicals; Total quality management : Periodicals; Gestion d'entreprise : Périodiques; Réingénierie organisationnelle : Périodiques; Qualité totale : Périodiques; Industrial management; Reengineering (Management); Total quality management; Management Theory