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Isännöitsijätoimiston ostolaskuprosessin kehittäminen

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Isännöitsijätoimiston ostolaskuprosessin kehittäminen

The study was commissioned by a property management company that was founded in the 1990s. The aim was to determine what is meant by the electronic financial management and reception of electronic invoices. The thesis discusses the following topics: which measures electronic financial management requires, how electronic financial management changes financial management routines and how electronic financial management can make financial administration more efficient. The study is a development work of the purchase invoices process, because the purchase invoices represent the largest part of the financial data in a property management company. The order and delivery processes are excluded from the purchase invoice process.

The study was carried out by using qualitative research methods. The theoretical background of this study is focused on the electronic financial management and the process management. It is based on a wide range of literature on process management and electronic financial management and the theoretical part of the study uses many figures from these literature sources. The thesis follows the zipper model which means that the information basis and the empirical part are written together.

The price of an electronic financial management software program is discussed as well as the necessary measures that the introduction of the software program requires. The manual purchase invoice process and electronic invoice process are described in form of flow charts. The number of electronic invoices is estimated by using the vouchers from the year 2014. Some practical guidelines on how to use electronic invoice system are also given.

The property management company can utilize the study when it adapts an electronic invoice process. Developing the purchase invoice process also revealed other financial processes the company could look into and develop in the near future. One of these processes could be sending electronic invoices, which would seem a natural continuation after the reception of e-invoices is initiated.

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